Terms & Conditions
These terms and conditions (the "Terms and Conditions") govern the use of alknorrbooks (the "Site"). This Site is owned and operated by (your name). This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Agree to emails
By downloading or purchasing an item from the Site, you actively and specifically consent to receiving marketing emails from AL Knorr. You may unsubscribe at any time.
All content published and made available on our Site is the property of AL Knorr and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
Violate the intellectual property rights of the Site owners or any third party to the Site or Act in any way that could be considered fraudulent. No copying of images or text. These are copyright 2023, AL Knorr. All rights reserved.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
When you create an account on our Site, you agree to the following:
You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and all personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.
The following goods are available on our Site:
Ebooks, audiobooks, print books, merchandise.
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
We accept the following payment methods on our Site:
Credit Card; ShopPay, Google Pay, Apple Pay, Bitcoin.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
Digital goods are delivered instantly by an email from BookFunnel to the email address you used at checkout. Please check your Spam folder, or if using Gmail, your Promotions tab.
Print books are delivered by shipping from Bookvault, which prints in the UK.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient if physical goods. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
See our Shipping policy in full here: https://alknorr.myshopify.com/pages/shipping-policy
Refunds for Goods
For ebooks and audiobooks, no refund can be given. Please choose carefully. Refunds only given if you buy a duplicate item within 48 hours of first purchase in which case the duplicate item will be refunded.
Refunds do not apply to the following goods:
Digital goods: ebooks and audiobooks.
Refunds for physical goods.
There is no return for change of mind. Returns are given for faulty items if you contact us within 7 days of receiving item (according to the tracking).
See our Refund policy in full here: https://alknorr.myshopify.com/pages/refund-policy
Consumer Protection Law
Where Service Alberta or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
AL Knorr and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Except where prohibited by law, by using this Site you indemnify and hold harmless AL Knorr and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
These Terms and Conditions are governed by the laws of the Province of Alberta.
By downloading or purchasing an item, you agree to receive email marketing. You can unsubscribe at any time.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Please contact us if you have any questions or concerns. Our contact details are as follows: firstname.lastname@example.org
You can also contact us through the feedback form available on our Site.
Effective Date: June 23, 2023
Frequently Asked Questions
What are you working on right now?
Aquamarine, Pretty Little Mermaids, book 1.
Will you write more for Akiko & Petra?
Yes, I plan to. The stories for these characters are both in the early plotting stage, but they are never far from my mind. I'm sorry I can't commit to an exact timeline just yet.
Why can't I buy "specific title in a specific format" here?
I built my career as an author by putting my books exclusively into the Kindle Unlimited program. That program has become less and less worth it over the years, so I plan to take my full catalog wide and sell it here, in my store, but it will be a slowish transition.
Will you read my manuscript?
I only wish I could read every manuscript I'm asked to read. On top of having a TBR a mile high, I have a full schedule producing content and running this store. I don't have enough hours in my day where I'm not staring at a screen. I'm so sorry, but please don't sent me your manuscript. I do congratulate you on finishing it, though!
What is your policy on AI?
There's three parts to address on this topic: digital narration, digital art and digital writing.
Digital narration: while I believe that no one can narrate a story better than a human (I adore my narrators; Marni Penning, Manon Kahle, Gabra Zackman, and Mikael Naramore) there are challenges to using human narration. Good quality narration starts at around $300 per finished hour. For a full length novel of 10 hours, you can do the math. Also, human narration takes a long time. Sometimes VERY long. Just ask the listeners who have been waiting for A Memory of Nightshade for over a year now. So, while human narration is always my first choice, it is dependant both on time and on funding. Since I'm spending more than $30k in 2023 into French translations, I don't have the budgets I would normally have for audio. Digital narration is a good solution to offer readers until I'm able to hire my favorite humans.
I have readers who are visually impaired who use Alexa to read books aloud to them because they can't afford to buy all the human narrated audiobooks they would like to consume. I feel that providing a digitally narrated file is a step above Alexa, and a service they appreciate.
Regarding digital art: all of my covers and banners are made by human artists, and they always will be. Many professional artists are now utilizing digital art to help them create their masterpieces. If they do, then that is their choice.
I have and do use digital art to produce character images which helps both my human artists and my readers understand my vision. For example I developed many images to illustrate the cast from The Scented Court. To have hired a human to produce these images would have taken months and cost thousands. I wouldn't have been able to afford that, but with Artbreeder, I was able to produce them in a few hours. So while human artists will always be my go to, I will use digital art when it makes sense from a budget and time perspective.
I have paid human artists somewhere in the region of $100k over the course of my career as an author, maybe even more, I haven't calculated the exact number. I don't plan to withdraw that support, ever. If you weren't aware, AI artwork cannot by copyrighted, this is an important factor that keeps the power in the hands of human artists.
Digital writing: I'll never use AI to write my stories. I might use it to help me work through a complex plot problem, or to perfect a blurb, but it will never write chapters for me. Full stop.
Final thoughts: I am not fully comfortable with any kind of AI because no one knows where it's going to go, but I don't buy into the hysteria that its going to put artists out of business any more than escalators made staircases obsolete. I think it far more likely that artists will use AI as a tool to help them (they are already doing this), just as writers are already using AI to help them fix plot holes, and the visually impaired are using AI to be read to.
As I type this, Amazon is being flooded with AI written books. Are they hurting the sales of human authors? No, not the good ones who focus on producing the best quality story that they can. AI books get bad reviews and subsequently sink to the bottom of their categories where they languish like a pile of rotting leaves. AI will improve at storytelling over time, yes, but I'm not a catastrophizer and I don't believe in living in fear or hysteria about what might happen. I have to live in the moment, keep creating, and fearlessly live day by day.
AI can't be stopped by campaigning against it, although I sympathize with those who are trying. We will just have to wait and see how the landscape forms itself over time.
For the record, I do wish engineers would focus on making robots that can take over mundane jobs so that humans can be free'd up to create. I believe to be human is to be creative, and inventions should support that, not usurp it.